How can we help?
ResidentShield Customer Service (USA)
For billing questions, address changes, coverage options
Visit our Self Service Portal, or call 1-800-566-1186
Fax: 1-972-232-7808
Hours: 7:30 AM – 7 PM, CST (Mon–Fri)
Email: info@residentshield.com
Looking for Assistance?
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To report a claim, call 1-844-723-2524 to speak to a claims representative 24 hrs/day.
Peak Insurance Advisors, LLC (dba Yardi Insurance Services)
Location: 8616 Freeport Pkwy, Irving, TX 75063
Mailing Address: PO Box 3687, Coppell, TX 75019
Inquiries
Please select a support option from the list below. Selecting the wrong support option may cause a delayed response to your inquiry.Quotes
If you would like a renter’s insurance quote, please click here or call us at 1-800-566-1186 and we will be happy to help you.
Payments
If you would like to make a payment or update your payment information, please call us at 1-800-566-1186 and we will be happy to help you.
Claims
If you need to file a claim or have claims questions, please call
1-844-723-2524, 24 hours a day.
Coverage
If you have specific coverage questions, please call 1-800-566-1186. We will be happy to help you.
Policy Cancellation
Policy Transfer
Property Managers
If you are a Property Manager or Leasing Staff, please contact your ResidentShield Account Manager directly. Or, you can call us at
1-800-566-1186 and we will be happy to assist you.